What Our Clients Are Saying

Our Reviews

Susan's maintenance team did great work - they tackled both small and large repair jobs that needed to be carried out on our home. All the staff are professional and Susan keeps a close eye on the work, definitely recommend!

Catherine Pearce

Just sold my condo at Eagle Pointe with Susan and Eagle Pointe Realty, who were fantastic. Condo needed a bunch of work before sale. Susan not only found the jobs that were needed by doing her own thorough inspection, but scheduled the execution of the work with her own comprehensive maintenance team, personally supervised the work, and tracked costs closely as I requested, all of which were reasonable. She was super-responsive throughout the process by text, email, and phone despite having numerous other clients, and her advice and decisions on design/decoration, pricing for sale, and all other aspects of the sale process were outstanding. Her staging of the place for sale was modern and beautiful, and her advertising was genuinely comprehensive, utilizing not only all standard real estate sales channels but all avenues of social media. I was under contract within several weeks even during the coronavirus pandemic and closed the sale a little over a month later, with Susan coordinating all the necessary HOA and PSA transfers and making my life too easy. If you are buying or selling in any community at Eagle Pointe, make sure to talk to Eagle Pointe Realty first -- you won't be sorry.

David Crater

We just closed on our condo at Eagle Pointe yesterday. Through the whole process, Susan Slaven couldn’t have been more helpful. During such a time of uncertainty in our lives she was able to navigate every aspect of the sale all the way up to closing with perfection. Her maintenance team took care  of a few items in our condo and they were top notch as well, particularly Lori, April, and Nick. On time, very professional, the work was done right the first time, and they cleaned up after themselves meticulously. If you’re looking to buy or sell a home I would highly recommend Susan Slaven and the staff at Eagle Pointe Realty. We could not have successfully gone through this process without her.

Paul & Gale W.

I am so glad that I chose Susan to list my condo. Within minutes of walking in, she knew exactly what needed to be done to spruce it up. She and her team turned a nice but tired-looking condo into one that was fresh, updated, and classy — and sold within a day of being listed! I was really  impressed with both the work that her crew did and with Susan’s elegant staging. I’ll definitely contact her again when I need work done in my current condo. They do great work for a reasonable price.

Candace C.

My wife and I purchased out first home this year, and worked closely with Susan and her associates throughout the process. Our point of contact throughout the process was Susan's associate Heather VanNess. Heather took the helm to masterfully navigate us through the complicated waters of first-time  ownership in a way that would have made Horatio Nelson proud. I can only hope that Susan and Heather can make your home buying experience as smooth as they made ours. Their knowledge of the system and process is unparalleled, and their commitment to the client is beyond question.

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Susan listened to what we were looking for in a condo and was very flexible with scheduling and helped with finding a great finance option. Would recommend her.

Mandy K.

Heather VanNess was my Buyers Agent and is most certainly dedicated to helping find your perfect home! She really listens to your likes and dislikes so we weren't wasting time and was extremely responsive to inquiries! Highly recommended! Also she and Susan were both very helpful keeping all  parties apprised during the transaction which was during Feb to April 2020 AKA Covid-19 time frame! Thank you both for helping me find my perfect Launch and Landing place to call home!

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Local knowledge definitely a plus, and overall her years of experience in the business also put me at ease knowing I was protected and getting the best deal possible. Her communication was prompt and detail specific about questions. She was fun!

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Susan and her team efficiently managed my rental condo for years. They kept the property rented and handled any needed repairs. Naturally, when it was time to sell due to life changes, I listed with Susan. Again, the sale was quick and without any glitches. Thank you Susan for our 15+ years of  association.

Debra E.

Susan worked diligently to sell my estate. My property was large and unique. She did a stellar job of helping prepare my home for Marketing photos and drone photography. The uniqueness of this property allowed her to use her creativity to think outside the box to get the job done. She is honest and  provided me with accurate expectations. Her professionalism and from her team was outstanding. Susan and her team are one in a million with their work ethic.

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Susan and her staff were the epitome of professionalism while listing my condo for sale. An inspection of my condo showed a few issues that I was unaware of, that needed to be dealt with, before my buyer was comfortable continuing with the sale. Susan didn't bat an eye. She has a long list of  local contractors that she has on speed dial, and who were able to deal with these issues, in a timely manner, to my satisfaction, and to the satisfaction of my buyer. The closing went off without a hitch. Susan made herself available to me 24/7 via text, phone, or email. I was made to feel like I was her most important client. I highly recommend her and her staff for all your real estate needs.

David D.

Susan and her entire team were excellent to work with in selling our home. They always answer respond to questions and request quickly. We were out of town a lot during the contract period of the sale and whenever something needed to be handled quickly, the team was on it and took care of it.   Thanks to all of you!

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Susan was very patient with us as we tried to decide what was best for our family. She was very professional and helped us find our dream home. She worked with our schedules so that we could see homes after work and on weekends. Her associate was also very helpful and friendly.

Joshua M.

Susan and her team have proven experience and excellent knowledge in the Bloomington market. No doubt she knows how to promote your property and get it exposed to the right buyer. Would be glad to work with her again.

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I contacted Susan Slaven to list my property and she sold it within 2 days. The loan was closed in 2 weeks. I would recommend using her to anyone and I would not hesitate to use her again for my real estate needs.

James W.

Susan went above and beyond to see the agreement was fair and my family was taken care of! She was easy to work with and very prompt with her communication.

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They know all the property's well at the pointe . They are great to work with they made it easy. We are to move and that's good!! But also they dont bug you to death either. So we are very pleased with how things turned out.

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We have worked with Susan on both buying and selling a home. Each time we are amazed at her level of service. She makes the whole process very easy. From her knowledge of the area to her ability to get it done, you will not be disappointed.

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Susan is a professional in her field who extends knowledge, excellence and compassion for her clients. She is on your side every step of the way. She makes herself available 24/7. And, she will move Heaven and Earth to get things done.

Monique

Susan worked very hard to market our property and find buyers for the property. She listened, kept us informed and communicated promptly and professionally. She was always available to discuss any concerns. Susan was great to work with.

Eileen L.

Susan is wonderful! She was very knowledgeable and resourceful. She got things done very quickly and was on top of it. I was very satisfied with the purchase and she helped with any additional work needed around the house even after closing. I am new to Bloomington and she has made me feel welcome  in the community and taken time to get me integrated. Susan definitely goes above and beyond what is expected. Would highly recommend!!

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My husband and I just closed on a condo at Eagle Pointe. Susan and Heather helped us through some very difficult issues with the mortgage company and appraiser in a situation where there should not have been any issues. They maintained professionalism, but stood firm in representing us well. In  addition, we had been "shopping" for a condo for over a year and they were in constant contact with us about any properties coming on the market. We highly recommend them!

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Susan and staff are terrific. They work as hard as anyone in the business and have in depth knowledge of the real estate market throughout central and southern Indiana. Additionally, the whole team has an understanding if property improvements are needed to get it market ready. I have used Susan  twice in the last year. Great experience both times!

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We called Susan to sell our unit in Eagle Pointe and she had it sold within 10 days. She has a list of buyers and their needs and was able to sell it without putting it on the market! Susan and her team are AMAZING and very helpful.

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Susan dropped everything to meet me a day earlier than our scheduled appointment, listed our condo at the Pointe on a Thursday, we accepted an offer on Sunday & closed 3 weeks later. She is the absolute BEST in the business!!

Shereen P.

Susan was very helpful and knowledgeable about the area. She was responsive. I also appreciated that she had many local contractor contacts for us to consider.

Brooke B.

We worked with Heather VanNess, an associate of Susan Slaven. Heather was great to work with. She helped us find and buy the perfect condo! She was flexible, available, personable, patient, and managed us through the process with ease. She is also extremely knowledgeable about the area. We would  definitely recommend Heather if you are looking to buy or sell.

Lisa K.

Susan and staff are terrific. They work as hard as anyone in the business and have in depth knowledge of the real estate market throughout central and southern Indiana. Additionally, the whole team has an understanding if property improvements are needed to get it market ready. I have used Susan  twice in the last year. Great experience both times!

Brandon M.

usan sold our condo Lesalle Woods # 8 and we had a great experience. She hustled to help us prep our condo for sale and gave us recommendations on how to make our property appealing to everyone. Susan and her team came in and "fluffed" the condo to make it look its best and held our hand through  the whole process. We couldn't be happier.

J. Moss

Great experience working with Susan! She helped us sell our condo fast and made the process very easy. She is very professional and knowledgeable. We would use her again when we are ready to buy our next house. We highly recommend her! A++

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